Updated Process for Visiting Starlight Ultrasound

PROTOCOL TO BE FOLLOWED FOR ALL VISITORS TO STARLIGHT ULTRASOUND LTD

Important information updated with effect from 2nd June 2021 until further notice. Please note this remains subject to change according to official guidance and may do so at short notice.

If you have not yet booked an appointment you may do so online or by calling us.

For the health, safety and protection of all visitors to Starlight Ultrasound Limited, as well as their families, our staff and the general public, we allow up to FIVE people including children from the same household or support bubble to accompany any person attending an appointment with us.

Please arrive for your appointment promptly and ideally at least five minutes earlier, allowing time to find a suitable place to park if arriving by car and locate our premises if visiting us for the first time.

We advise people arriving by car in the first instance to try parking on Crompton Street where the clinic is located and where there are several free parking bays for up to 30 minutes. If you don’t know where we are, please look out for the rocking horse in our window as a signpost to our clinic.

In addition to parking bays along the main road there are a number of public and private car parks nearby. There is a multi-storey car park at the Mill Gate Shopping Centre and a smaller car park behind Bury Parish Church where you can pay online

Kindly enter the clinic to advise us of your arrival and depending on the circumstances and the timing on the day, you may be asked to complete your paperwork in our waiting area or the scan room or during busy periods you may be asked to wait in your vehicle or outside to maintain social distancing and to ensure additional cleaning takes place between appointments. 

If you are asked to wait outside or in your vehicle please stay close by or have your mobile phone to hand. You may not be let in until the last person has left and the area is clean. If waiting outside please remember social distancing and give enough space to people exiting the clinic.

On entry you will be asked to use Hand Sanitiser even if you have just used your own previously or before entering.

Our ground floor boutique is open to anyone attending an appointment and remains open to the general public but we will continue to limit the number of people on the premises at any one time.

Whilst we will attempt to keep to your appointment time there may be occasions when we run over but please note this will be as a result of us doing our best to keep you and our staff safe so please be understanding.

As a large number of our customers are pregnant women, please understand there can often be pregnancy complications and difficult circumstances that might not be apparent to bystanders and most days we have to fit urgent scans in. This may also cause a delay to subsequent appointments but regardless of any timings we never want to rush anyone’s appointment and are proud that we haven’t had to cancel or postpone a single appointment due to the Covid-19 pandemic.

If you wish to avoid further contact by paying by card over the phone for your appointment or any other product or service please call 01612601400 at any time before your appointment.

Remember if you, anyone in your household or anyone you have recently been in contact with, has experienced any symptoms of Coronavirus or has a confirmed positive test result, you must follow the Stay at Home Guidance issued by HM Government. and you will not be permitted to attend our clinic.

Additionally if you have travelled recently please check the latest quarantine guidelines and contact us to re-schedule your appointment if you are affected.

If you need to rearrange your appointment you may do so by clicking on the link of your confirmation text or email or by contacting us by phone or email.

Kindly also note the use of our toilet is restricted to patients who have had to attend with a full bladder, and with the interests of hygiene and infection control we ask partners or other visitors not to use the toilet at this time.