What is the Starlight Loyalty Scheme?
We have launched a loyalty scheme as a way to thank and reward all of our loyal and returning customers. Since relaunching our website in April 2021 we have been sending and giving out discount codes to users of our clinic and also for any online orders received.
But people would misplace them or forget to use them and there was no way to reward someone who made multiple orders more than someone who ordered just once.
So we've made it easy to earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Who can join?
YOU! In fact anyone with an account is automatically enrolled. It's just one account to join the Starlight Loyalty Scheme and order any item from our boutique. Click on the widget on the bottom, left-hand side of the website to sign in or join.
How do I earn points?
You can earn points for all sorts of activities, from creating an account, following us Instagram or Facebook, as well as referring friends, and of course making purchases. You can even earn points just from browsing on our website (just make sure you are logged in!)
To see all the ways you can earn points click the *Earn Points* tab in the menu once you are logged in. Loyalty points are available across our product range from brand new arrivals to sale and clearance items.
We are working on adding points for in-store purchases and for attending appointments at Starlight Ultrasound clinic too.
What sort of rewards are there?
You can earn flat rate money-off vouchers (from £5 upwards), percentage-based discount vouchers (up to 15%) as well as free postage vouchers.
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can!
We hope this goes some way to explaining our new Starlight Loyalty Scheme and hope it is easy enough to enrol and see the benefits - in most cases points are allocated automatically but please note there can sometimes be a short delay in seeing your points added but any other issues or questions about the scheme, please contact us in the normal way whether on social media or by email, phone or livechat.